Title

Getting to the airport on time: a consumer driven study of a trip chain link

Document Type

Conference Paper

Publication Date

2007

Subject Area

Location - USA, Mobility - Disabled, Population - Ageing of the Population

Abstract

The trip chain model identifies the stages and transition between stages of the transportation process as links. These links often pose significant barriers to access for people with physical disabilities. In this study, we utilized a focus group methodology to collect information directly from travel consumers with physical disabilities. This allowed us to extract the physical, cognitive, and practical barriers experienced by persons with physical disabilities as they travel to and from the airport, as well as identify strategies these travelers find helpful in overcoming these barriers. This information, particularly strategies and tips for success from consumers, was used to create a quick reference tool that is specifically designed to assist people with physical disabilities in transiting to and from the airport. This tool is disseminated through Easter Seals Project Action, and the research was partially supported by a student research award from Project Action.